Laurent Courtines Free Online

Product manager for Oberon Media, Baseball Fan & Husband. A man with opinions on everything - but expertise in online products and online casual games.  
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Great web trends regarding user experience.

Trends

Things I basically knew and had in my brain but wasn't able to clarify. (Very typical me)


1.Services as Software
Usability testing of websites can be crowdsourced or semi-automated

2. User Experience Analytics
Trying to find better web metrics that measure meaning.

3. Content Strategy
This is a key point and something I am happy to say AOL has.  We have a strategy of how we create content.

4. Return of the Mobile Web
Design for as broad a platform as possible and that to me means,  mobile websites.

5. A Real Experience Economy
People seek authentic experiences.  They are starved for it.  It's why you can be a jerk, curse and still have people like you because you say what you mean. (I'm living proof of this)
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